Amit Kapur
Chief AI and Services Transformation Officer, TCS
Topics
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Amit Kapur represents the internal transformation challenge facing India’s largest IT services firms. A long-time TCS executive, he was appointed to lead the company’s AI and services transformation effort as the firm brought its AI capabilities into a more coordinated structure.
His role matters because AI is forcing Indian IT services companies to rethink delivery models, pricing, workforce structures and client value. For a firm built on scale, the transition requires changes in how work is assigned, automated, measured and sold.
Kapur represents the shift from AI as a dispersed capability to AI as a core part of services delivery and enterprise transformation.